When your tenant moves in they will get a link and will be guided through the steps for completing an extremely thorough inspection report. Since a tenant is most incentivized to report the state of the unit at the beginning of the lease, so they they don't have to worry about losing their security deposit, this is the best time for a tenant-created inspection.
Tenants review each room in the unit
In each room in the unit, they will see any existing photos that have been uploaded to establish what that room looks like.
They will need to confirm that either the pre-existing issues have been fixed or that they're still present. If they mark a previous damage as repaired then it will be recorded as fixed and no longer show up in the inspection report. If they say that it wasn't fixed then it will persist as an outstanding issue in your report.
If the tenant sees any issues that you didn't report in your inspection, but that they want to make sure they aren't held responsible for, they will add that issue to the inspection. They're required to describe the issue in detail and upload photos.
When they're done, you will be able to review their additional issues including all of the photos they took to document each issue. If something was reported that you think might be wrong, get in touch with Caretaker Support and we will resolve the issue.