Which smart locks are supported by Caretaker?

Caretaker Access only works with our pre-certified smart locks. This ensures that your properties are as protected as possible, and that prospective renters and contractors have the best experience possible.

You can order locks from the Caretaker dashboard and get them shipped to a location of your choice. You can set them up yourself or have your outgoing tenants set them up. Access was specifically designed to meet the needs of outgoing tenants and we have updated our policies to ensure safe social distancing during the COVID 19 pandemic.

Caretaker hardware partners

Caretaker supports the IglooHome Keybox 2 and Keybox 3. While there are many great smart deadbolts available, this is the only smart lockbox that prevents against scams or crime.

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Why we only support one smart lockbox

For the security of the property and to protect the experience of the person using the lock, we determined three necessary criteria for a smart lockbox:

Work without WiFi: This means it's less vulnerable to security concerns and can be stored outside or on the door to a home that's been tenants and without an internet setup.

Bank-level pin code security: Pin codes should be as secure as the pin code systems used by banks to control access to online banking. They should never be reusable and only work for very short time frames.

Infinite pin-codes per day:If a smart lock is only able to produce a few pin codes per day it creates operational bottlenecks. This leads to a poor user experience and may force the operator into suboptimal security practices.

Connection to Caretaker

Before anyone can schedule an access appointment your lock must be connected to the individual unit that they need to access. This happens automatically when you order a lock from us.

If you need one lock to be connected to multiple units because you'll be storing multiple keys inside one keybox, you can request this modification by contacting us


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