Trying to avoid a problem tenant, or worse, an eviction? Your best opportunity is before move-in day. In fact, before you even receive an application. Setting strong, objective qualifications for your rental units and following through with an in-depth screening is the best way to avoid a tenant issue later on....

My team and I recently had the opportunity to work on automating the process of finding a high-quality renter. Over a handful of months, using both hardware and software, we built a comprehensive "self-checkout" system for renters. I thought it might be useful to share how we approached and solved the more complex...

You get a call from your tenant at 11pm saying the heat isn't working. Now you have to dig out the phone number of the HVAC guy close to your tenant and set up a time to get it fixed. If you use Caretaker, you don't have to be the one to worry about it. We take care of that. Handling issues as they happen "Issu...

Delegating property management is a great idea because it frees you up for work that only you can do. The problem is that it's incredibly hard to find a property manager that you can trust to do an amazing job. With Caretaker, you're entrusting your properties to systems rather than an individual person that you h...

If you get rent payouts from more than one or two tenants you've probably noticed some glaring issues with the way we keep you informed about the status of these payments. Good news: we just fixed them. Here's a quick summary of the improvement we made to rent payouts. Easier to spot a specific rent payment in y...

If you've listed or managed a unit with us recently, you've surely noticed some major changes. Most notably, there's now a management dashboard just for landlords and listers. This change left renters out in the cold. That's why we just launched a brand new experience for renters: Apartment App. You can login rig...

Roger and I started Caretaker as Flip to redesign the rental housing industry so that it meets the needs of tenants as much as it does of owners. We had been renters for years, and after hundreds of frustrating experiences with unreliable property managers and overworked landlords, we began to imagine a new kind o...