Frequently asked questions

How do I create an inspection?How do I request an inspection?Recommended spending limits for maintenance and repairsHow does Caretaker coordinate repair requests for me?How do I view the status of a maintenance issue?Adding or changing available time windowsWhich smart locks are supported by Caretaker?Igloohome keybox setup guideDo units need to be vacant for contactless viewings?Who do renters contact with self tour issues?How can service providers use the keybox?How do you protect listings during viewings?My Igloohome keybox won't openWhat are the important parts of a public listing?Where else will my listing show up?How do I make sure renters know my pet policy?Will Caretaker manage renter inquiries even if I post an advertisement somewhere myself?What are listing boosts?What do auto-responder emails say and can I customize them?Will the unit's address be visible to anyone on the internet?How do I adjust my application requirements?How does the system keep me compliant with fair housing laws?How long do background checks and credit reports take?How do you verify income and employment?What is the recommended tenant qualification criteria?What is in the applicant's background check?How do automated rent payments work?How do security deposits work?Can I upload my own lease document?How can I manage utility payments?Can I export rent and expense data for my taxes?How do digital signatures work?Why do I need additional verification for my payouts?When do I get my rent payouts?How do I reset my password?What is Caretaker's level of support for tenants?What is the Caretaker Protection Policy?How much does Caretaker cost?