Frequently asked questions

What is Caretaker Leases?What are the terms in a Caretaker lease agreement?How do automated rent payments work?How do security deposits work?How do digital signatures work?Can I upload my own lease document?When do I get my rent payouts?Why do I need additional verification for my payouts?What is Caretaker Marketing?What are the important parts of a public listing?Where else will my listing show up?Will the unit's address be visible to anyone on the internet?How do I make sure renters know my pet policy?What do auto-responder emails say and can I customize them?What are listing boosts?How do I set up self-service viewings?Which smart locks are supported by Caretaker?How do I set up my Igloohome keybox?Where should I put my Igloohome keybox?How do I give access to trusted contractors or real estate brokers?How do I tell a handyman or Taskrabbit to setup my keybox?How do you protect listings during viewings?Who do renters contact during contactless viewings?Do units need to be vacant for contactless viewings?My Igloohome keybox won't openWhat is Caretaker Maintenance?How do I create an inspection?What does the inspection process look like?How do I request an inspection?How does Caretaker coordinate repair requests for me?How do I add a report?How do I respond to a report?How do I adjust my application requirements?How do you verify income and employment?How do Caretaker Applications work?What is in the applicant's background check exactly?What happens when I accept or reject an applicant?How does the system keep me compliant with fair housing laws?How long do background checks and credit reports take?How do I reset my password?Can I see a detailed list of features?What is the Caretaker Property Protection Policy?