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My keybox won't open

What happens after you enter your access code? Does the indicator light at the center of the keybox flash a green light or a red light?

Flashing red light

If the keybox flashes a red light after you enter your code, that means that you entered an access code that is either incorrect or has already expired. Please click here to troubleshoot: My keybox access code isn't working

Flashing green light

If the keybox flashes a green light after you enter your code, that means your code was accepted and the keybox should have unlocked. If you still aren't able to get the keybox open, please click here to troubleshoot: My keybox access code works, but the keybox isn't opening

The keybox doesn't respond to my touch

The keybox should illuminate and beep every time you touch a number. If that isn't happening, please click here to troubleshoot: My keybox is not responding to my touch


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