Adding or changing available time windows
Add viewing time windows so that prospective renters can schedule a viewing using the button on your listing page.
Which smart locks are supported by Caretaker?
Caretaker Access only works with our pre-certified smart locks.
Igloohome keybox setup guide
Get your pin code from your Caretaker dashboard then open the keybox and place your keys inside.
Who do renters contact with self tour issues?
We offer an SMS hotline for anyone using our Access product. Texts go directly to the Caretaker support team.
How do you protect listings during viewings?
Careful identity verification and other anti-theft measures, plus insurance.
My Igloohome keybox won't open
Here's how to troubleshoot if you can't get your IglooHome keybox to open.
Do units need to be vacant for contactless viewings?
The unit doesn't need to be vacant but does need to be empty during viewings.