Rules

Recommended rules for resolving common maintenance and repair issues.


Commonly reported issues can often be resolved with predictable response times, service providers, and price ranges.

Urgent issues

IssueHome componentType of service provider(s)
Slow leakPipePlumbing; mold remediation
Non-functioningHeatingHVAC
Non-functioningAir-ConditioningHVAC
Non-functioningRunning waterPlumbing
Drain cloggedSink or tubPlumbing
BrokenLight switch (but theElectrician
Window doesn't lockWindowGeneral
Vermin infestationInteriorExterminator
Vermin infestationExteriorExterminator
Non-functioningDoorbellAppliance
Non-functioningSmoke/CO2 detectorReplace item

Non-urgent issues

Deterioration

IssueHome componentType of service provider
Slow leakRoofRoof repair
Visible corrosionPipePlumbing
Loosening from the floorToiletPlumbing

Cosmetic

IssueHome componentType of service provider
Rust stainsTubOther
Broken drain stopTubPlumbing
Switch turns on wrong lightLight switchesElectrician
BrokenPower outletElectrician
Broken Ice makerFridgeAppliance
Handle is brokenInterior doorGeneral
Slow drainSink or tubPlumbing

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