Inviting Renters

If there are any renters currently living in units that you are transitioning to Caretaker, provide us with their contact information and lease documents so that we can invite them and walk them through our onboarding process.

Steps to invite renters

1. Navigate to the correct unit. Type the address in the search bar of your dashboard or choose it from the list of units.
2. Whenever our systems think a unit is vacant, there will be a button at the top of the screen suggesting that you invite a renter:

   

3. Add the lease details: start date, end date, monthly rent, and a deposit that you are holding.

   

4. Upload a copy of their lease
5. Provide us with the renter's name and contact information

They will receive a welcome email with a link to set up their Apartment App account. This is where they will pay rent, request services, review their rent payment history, security deposit status, and key documents.