Setting Up Self Tours

Activate Caretaker's self-touring system at your properties.


If you don't want to give prospects tours of your rental units you can provide instructions that let them self-tour. You can add access instructions for self tours at the unit dashboard for the unit in question.

Follow these steps to set up self tours at a specific unit.

  1. Install a lock

    Choose your method of self-service access and make sure that it is working correctly. This can be either a smart lock with a pin code that enables access to the unit's door or a lockbox with a key inside.

  2. Access instructions

    Access instructions provide guidance for self-service visitors to make sure that they can successfully open the door of the unit. You should include special notes about finding the unit and the pin code for the lockbox that has the unit's keys or the smart lock that opens the door.

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    Access instructions for a unit

    Safety and security measures for self-guided tours: Viewers are always required to verify their identities before they can see your access instructions.

  3. Time windows

    Let prospective tenants know when they can expect to gain access to the unit with time windows.

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    Example of time windows for accessing a unit

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